Legal notice

The use of the website of THE PASSAGE® is subject to the regulations that we outline below. Please read them carefully.

Owner of this website

The owner of this website is LORD REAL ESTATE BV Sucursal en España (henceforth, LORD®), a Spanish commercial company with address in Madrid, Padre Xifré no. 5 – Mezzanine, registered in the Trade Registry of Madrid, in Volume 35.162, Section 8, Folio 19, sheet no. M-632281, and Company Tax No. W-0039666-C (henceforth, LORD).

The activity carried out at the establishment “The Passage” has been registered in the Registry of Companies and Tourist Companies of the Basque Country (REATE) with the following identification in the registry: TSS00125.

Contact details

Tel. 697414552

Email address recepcion@thepassage.es

You can contact us via any of the means indicated.

Access to our website is free and voluntary and confers the status of User on you.

As such, you must respect the conditions that we outline below.

The mere fact of accessing and browsing on our website implies that you have read, understood, are aware of and accept, without reservations, all the Terms of Use.

Responsible browsing

As a user, you undertake to appropriately use the information and other content, products and services that we offer via our website. Your behaviour must comply and be subject to the law, public morals and the requirements of good faith, you must act with due diligence at all times.

In the event of illegal use or use that is not authorised by LORD®, or simply negligent or irresponsible use of information, content, services and products that we offer, you will be solely responsible for the damage caused to yourself and third parties as a result of it. If you are under the age of eighteen, your parents or guardians will also be held responsible.

Industrial and intellectual property

The Passage® and LORD® among other distinctive signs, are trademarks and trade names registered by LORD® and they are protected by industrial property regulations. All other distinctive signs that appear on the website, unless otherwise indicated, are also registered by LORD® or by its respective owners who do not grant any kind of licence to users of the website. It is forbidden to use any distinctive sign of LORD® not implicit in the use of this website or in the philosophy 2.0.

The texts, drawings, photographs, videos and other graphic, sound and audiovisual content on this website (henceforth, the context) are, unless indicated otherwise, owned by LORD®. LORD® licenses the rights to reproduction, distribution and public communication for all the content of this website to all users for “2.0 use” provided that they cite and provide a link with the URL of the origin of the content. LORD® does not assign any other right of reproduction, distribution, public dissemination or transformation of the website, its website or any of its content to users. Any use of the website or its content that is not in accordance with its purpose is forbidden. It is forbidden to reproduce, distribute, publicly disseminate and transform any programming elements used in this website without the corresponding licence. In this regard, the use of this website does not imply the assignment of any of the aforementioned rights. Any violation of the industrial or intellectual property rights owned by LORD®, its shareholders, partners or collaborators will be pursued with all the legal means available at the time in the competent jurisdiction in each case.

Content, permitted use and responsibilities

This website contains material created for information purposes only, it does not constitute guidance, training or any kind of advice, therefore LORD® is not responsible for actions carried out based on this material. Although LORD® will carry out all necessary actions to rectify mistakes and errors in the content and materials of this website in order to keep it up-to-date and accurate at all times; it cannot guarantee the absence of mistakes, errors or omissions in the content and materials of the website; therefore, their existence will not affect LORD® at any time. If, while browsing on the LORD® website, you detect an error or mistake, we kindly request that you inform us via an email sent to recepcion@thepassage.es

Despite the fact that LORD® will carry out all the actions needed to re-establish communication when there are errors in access to the website and in order to keep the website available and operating continuously; LORD® cannot guarantee either access to the website or its availability or the continuity of its operating, therefore LORD® will not be held liable for its unavailability at any time.

LORD® is not responsible for damage that may be caused to the computer equipment of users, their computer programmes, their files or the data stored on them as a consequence of viruses, spyware, malware, programming errors or security errors of this website. Likewise, LORD® is not responsible for this damage when it is due to errors with settings or not updating the computers, programmes or browsers of users or usage errors with any of the above.

Access to the website that does not comply with current legislation or our terms, and unauthorised use of the information, content and materials provided to the users by LORD® will be the sole responsibility of the users who carry it out and LORD® will not take responsibility or be held liable for any damages resulting from this access or use.

LORD® does not take responsibility, within the limits allowed by Law 34/2002 for:

The legality of the content of the websites owned by third parties that this website links to, including embedded content.
The content of the websites that direct links to this website or refer to it or that include opinions about it that may mislead the users of those websites regarding the services of LORD®.
Opinions expressed on sites, blogs, social networks or any opinion forums outside the control of the organisation that -referring to the content, materials and services of its website or of third party sites- may discredit or cause direct or indirect disparagement of third parties.

Personal data protection

All the personal data that LORD® collects through this website is stored in databases. The specific data that is collected, the recipients of it, the processing that it is subject to, the processing periods and the purposes for which it is processed is specified in each of the data collection forms.

Except in cases provided for in current legislation and in those agreed by its holders, LORD® does not assign personal data to third parties.

We kindly request that you carefully read our data protection policy, by clicking on the following Privacy Policy and Cookies Policy.

Validity and modification of the Terms of Use of the website

These conditions are valid from 1 July 2022. LORD® reserves the right to unilaterally modify the terms of use of its own website in the event that there is a change in current legislation, case law or internal criteria. Any change made to these conditions will be published on this same URL.

Legal contact

To resolve any queries regarding the content or scope of the terms of use of our website, contact our legal department by sending an email to info@passage.com